a.cta{ display:none !important; } POST Website Development and Design -

POST’s Website Management

This page provides a view of the work, people involved and undergoing projects of the Website Design and Development position at POST as well as access to some useful resources for POST employees.

POST’s Website it’s a critical channel of communication for our Mission and work, last year alone it served an average of almost 900 unique website visitors a day, received a total of 1,819 online donations and stopped an average of 266 daily web attacks, nearly half of which were considered ‘complex’.

2018 Website Stats

Requests

You can now submit tickets to report any issues with the website directly from the web page you are visiting.

Just use the ‘Feedback‘ button at the bottom right corner of any page on the website to send your feedback. This button will only be available from within POST’s office.

You can also request reports on our website’s data Just use the same widget and describe your needs. See this example from Planned Giving.

Check Status of a Request

Once your request has been taken care of you will receive an email notification, in the meantime you can check on the status of your requests by visiting this Status Page.

Web Dev Calendar

Resources

Website Status

While we work hard to keep our website’s downtime to under 1% you can use the page status.openspacetrust.org to check if our site is down or you are having issues with your Internet connection. The Status Page is independent from the website but don’t forget to bookmark it since you’ll need the direct link if you are unable to reach POST website in the first place.

Web User Personas

These are the three Personas profile developed for our website work. They reflect the common denominator of our web users and can be used to hold discussions for planning:
Emotionally Connected Loyalist
Active / Affluent / Influential Professional
Millennial Young Family

Web Styling

Learn about the guidelines on our website colors, titles, typography, iconography by consulting our online Website Styling Guide

Editing Images for the Website

Download and print this useful ‘Cheat sheet’ to learn about the basic principles of a web image creation like color model, compression, formatting and naming conventions for our POST website.

Responsibilities

  • Website Design and Development: FY Projects and Maintenance
  • User Experience mapping and improvement
  • Website and Server Performance and Security
  • Web Analytics tracking and reporting. See this example
  • Online Conversion Optimization
  • Collaborating with the SalesForce Admin for Web and Database integrations
  • Web Presence monitoring & Search Engine Optimization (SEO)
  • Marketing Support: WSLS, Annual Report, Gated Content
  • Website user Management, support and training
  • Technology adoption, integration and maintenance
  • Long Term planning and Budgeting

FY 2018 Web Projects

  1. Website Refresh Phase 1: [Done]
    • Add 5 Program Areas to the Website
    • New pages: What We Do page, Learn, Experience, History
    • Update Impact Map
    • Main menu redesign
    • New footer redesign
  2. Website Refresh Phase 2:  [Kickoff 2/5]
    • Main Blog Page refresher
    • Blog post page refresher
    • Main Hike page refresher
    • Hike post page refresher
  3. Improve Donate Experience [Currently reviewing mockups]
    • Research payment methods Apple Pay and Paypal
    • Gather data and notes from User Experience and discuss improvements with stakeholders
    •  Create design mockups and develop changes
  4. Improve User Experience through the mapping of a User Journey [Presented findings to Ex team and in currently defining next steps]
  5. Web Performance and Security [Produced budget and planning for LTP, testing New Server]
    • Defined estimated timelines and budgets for a transition to the WordPress ‘Gutenberg’ update
    • Found new Server Management consultant to support performance and security improvements
    • Analyzed different web server options and selected Google Cloud. [Currently testing migration]

The Management

To keep up with the fast paced growth of POST and its online needs the Web Design and Development manager position has evolved from that of a webmaster and developer to a project manager and team lead.

Using an Agile Project Management methodology and a team of developers, designers and experts we continue to find ways to innovate and keep up with the velocity and volume demands of POST’s growth.

POST Virtual Team

Matthew Denson, Sr Developer, DaySpring Tech.

Matthew Denton, Technology Advisor, WordPress

James Kyle, Project Strategist, DaySpring Tech.

Adam Olson, Server Management Consultant

Paul Tomanpos, UX Designer, DaySpring Tech.

Bryan Duersch, SEO Consultant – Adobe

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